Showing posts with label positive language. Show all posts
Showing posts with label positive language. Show all posts

Never Say This To Anyone, Ever



I saw a shocking advertisement the other day. Not one designed to cause distress, nor an appeal for a good cause. The advertiser just wanted me to buy a lottery ticket.

The presenter asked, “Are you doing the lottery?” and then said, “You should be.” My blood boiled.

I have nothing against lotteries, or even against gambling in moderation. After all, I will be happily rich when I hit the jackpot with my one weekly ticket.

However, to suggest to someone that they are somehow failing in some unspecified duty by not gambling is, I believe, immoral and potentially harmful.

I blame the word “should.”

I would like to remove that word from every dictionary, along with its equally insidious, creepy friend, “ought.”

I read the other day that some people struggle for approval from others, while others work harder at avoiding disapproval. The second group, the ones who struggle hard to avoid disapproval, suffer most from “should” torment, but others are not immune.

Our longing to avoid censure means that many of us carry rucksacks-full of guilt on our backs. We may be worried about what other people think or just about the differences between the way we would like to be and the way we really behave. 

The fear of failure to meet our internal goals dogs many of us. We find it hard to avoid our condemnation of our own conduct and we have to work hard to stay positive.

Every time someone tells me that I “should exercise more ” or “ought to recycle” they tap directly into my store of guilt. 

Using “should” can be an easy way of persuading, without taking responsibility for the consequences.

“You should only feed your baby every four hours,” a doctor told a new mother. The baby cried after three hours. What was the mother to do, torn between the guilt of withholding food from her child and the guilt of failing to do her duty, as set out by a person in authority? 

The doctor could have avoided causing that problem. If she had said, “I advise feeding every four hours if possible,” the baby’s mother would have felt free to make her own informed decision. 

Or, if there was some unusual medical issue that meant this particular baby would be in danger if fed earlier, the doctor could have made that clear by saying, “You must feed every four hours.”

When you talk to your child, your partner, your colleague or your friend, you can avoid imposing a guilt trip.

You may be tempted to tell your child, “I think you should let Michael play with the train.” This is unfair. It puts all the responsibility on the child. Instead, be brave. If you really want your child to give the train to Michael, say “It’s Michael’s turn. Give him the train now,” and make sure he obeys you. If you’re not sure, why not let the children sort it out for themselves?

Instead of, “You should read that book,” try “I enjoyed that book and I think you might, too.”

And when someone tries to sell you something by saying you “should” buy it, remember they are trying to manipulate you through guilt and make up your own mind. 

More on making language work for you in these posts



Have you ever found yourself persuaded by someone making you feel guilty? I'd love to hear your story.

How To Make Positive Suggestions and Improve Your Child’s Behaviour: Communication Skills That Work


Don’t peek at the picture at the end of this post.

I bet you found it hard to resist just taking a quick look. As soon as you read that suggestion, your curiosity jumped into action. Maybe the ‘don’t’ also annoyed you enough to want to disobey.

I wonder how many times you say ‘don’t’ or 'stop' to your child every day. You may have the best intentions, but every time you mention something you want him to avoid, you plant the suggestion in his mind.

Once his brain has a clear picture or idea in it, he'll find it hard to resist. He needs your help to replace it with something else.

Avoid encouraging negativeideas and images by changing your own language.

Learn to make positive suggestions that focus your child's attention on the behaviour you want to encourage.

Stop coughing
A tickly cough can be a nightmare when you want to keep quiet. The more she tries not to cough, the more that tickle irritates your child. Better advice would be: Breathe out slowly, counting to four, then in again gently.

Distract her attention to another part of her body, making a comment on her shoes or suggesting her ear may be itching. Or get her to distract herself by pinching her finger tips together or getting her to sip a glass of water.

Stop laughing at that man
Sometimes, your child or teen will be overcome by embarrassing embarrassing giggling that he just can't control. Help him to get a grip on himself by making alternative suggestions that distract his attention, like: Look what’s happening over there? and pointing in the opposite direction.

Don’t run
Much better to say: Walk slowly and carefully. That focuses attention on to the action you want and helps your child put his energy into walking as slowly as he can.

Stop shouting
A class of noisy six year olds will quieten much more quickly if you ask them to practice their whispers, tell them to copy your actions as you put your finger on your lips or point and say: Look! in a commanding voice.

Don’t look down
Imagine you’re walking along a tightrope and a helpful friend calls that out. It maybe hadn’t occurred to you to look down until they suggested it! Your friend would have done much better to say: Keep looking at the tree straight ahead.

Get better results by planting positive suggestions in your child’s mind.

Here’s that picture at last: Your Happy Kids!


Some more posts on communication skills:


How to Avoid the Unscrupulous Salesman’s Language Traps

How to Banish Guilt Through Positive Thinking

How to Give Advice: Communication Skills That Work

I write this Communication Blog